Policies & FAQs

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Policies & FAQs 2017-07-18T19:07:17+00:00

WHAT IS THE MINIMUM AGE? All drivers must be 25 years of age or older and show & possess valid proof of liability insurance.

CAN I HAVE ADDITIONAL DRIVERS? Two (2) additional drivers are permitted for free at no extra charge.

CAN I TRAVEL TO MEXICO? Travel in our passenger vans is allowed south of the border in Mexico, as far as Ensenada. Mexican insurance must be purchased at a cost of $30 (US Dollars) per day in order to drive / travel in Mexico.

CAN I PAY BY CHECK? Customers paying by check must pay entire cost of van rental in advance and have the check cleared prior to arrival.

DO YOU PROVIDE PICK-UP & DROP-OFF? Yes. We provide FREE drop-off and pick-up at some airports and in certain areas (Restrictions apply, please call for details)

CAN I LEAVE THE VAN AT THE AIRPORT ONCE I’M DONE? Yes. You can drop-off / pick-up your passenger van/s at San Diego Airport (SAN), Los Angeles International Airport (LAX) or John Wayne Airport (SNA) in Santa Ana/Orange County.

One-way service is available to Los Angeles Airport and John Wayne Airport. A drop-off fee is required in addition to the rental fee. Please call 619xxx for pricing
Prior approval is required. Restrictions applied
Yes, please call for additional rate
Our Fleet consists of Ford E350s and Ford Transits

All Star Rent A Van Terms of Service & Policies
Age Requirements
All drivers must be 25 years of age or older and show/possess valid proof of liability insurance
Additional Drivers
In addition to the authorized driver, one (1) additional driver is permitted at no extra charge.
Driving Area
Travel in our passenger vans is allowed in Southern California and south of the border in Mexico, as far as Ensenada. Mexican insurance must be purchased at a cost of $30 (US Dollars) per day in order to drive / travel
in Mexico.
Deposit Requirements
Customers paying by check must pay entire cost of van rental in advance and have the check cleared prior to arrival.
Payment Options
Check, Cash, All major Credit Cards, Debit Cards, Traveler’s Cheques, VISA checks
Pick-Up & Drop-Off
FREE drop-off and pick-up at airports and in certain areas
(Restrictions apply, please call for details)
Insurance Policies & Surcharges
Renter must have valid proof of liability coverage.
LOSS / DAMAGE WAIVER FEE: $25 per day or $175 per week (optional)
Privacy
Our privacy notice is here.